Resource Center

Welcome to the ClienTEL Plus resource center. Whenever we come across an article or information that we think will interest our clients, we will file it here. Return often, articles will be posted on a regular basis.

If there is a particular topic that you are interested in, but cannot find it here or elsewhere on the site, please drop us a note ([email protected]) and we will try to answer your questions.

Advanced Services

• Virtual Tour - The Heart of our Blended Call Center System
• Telecommunications for the SOHO (Small Office / Home Office)

General Hints and Tips

• Hints and Tips for your Voice Mail
• Frequently Asked Questions about Customer Service and Billing
• Frequently Asked Questions about Telemarketing Services
• Frequently Asked Questions about "Live" Telemessaging Services
• Hints and Tips for your Telemessaging Service
• A Guide to Effective Telephone Usage
• FAQ's: Disaster Preparedness
• e-Commerce including LIVE Call Center Customer Support Services
• Outsourcing Tips

Paging

• Pager and Paging Services Tips
• Frequently Asked Questions About Pagers
• Glossary of Terms - Paging
• Paging Troubleshooting Tips